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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Contact Us
Need help with your order or have a question about our handcrafted khussas? Our customer support team is here to assist you with product inquiries, sizing guidance, order tracking, custom orders, and payment assistance.
You can reach us through WhatsApp, phone, or email, and we'll respond as quickly as possible during business hours.
Shopping Information
Browse our collections by category such as Bridal Khussa, Embroidered Khussa, Nawabi Khussa, Open Khussa, and Loafers. You can also use the search bar to quickly find your desired style.
Each product includes a size guide to help you select the perfect fit. If you’re unsure, contact our support team for personalized sizing assistance.
Product availability is displayed on each product page. If an item is out of stock, you can contact us to check its expected availability.
Yes. You can complete your purchase as a guest without creating an account.
Payment Information
We currently accept the following payment methods:
JazzCash
Easypaisa
SadaPay
NayaPay
Allied Bank (ABL) Bank Transfer
Cash on Delivery
Yes. We use secure payment methods and never store your banking or card information on our website.
Yes. You can pay directly via Allied Bank (ABL). Bank account details will be shared after order confirmation.
If your payment is unsuccessful, please try again or contact our customer support team. We will assist you in completing your order.
Order & Returns
We accept returns for eligible products within our return period, provided the item is unused, in its original condition, and includes all original packaging.
Yes. Size exchanges are available for eligible products, subject to stock availability.
Customers are responsible for return shipping charges unless the item received is damaged, defective, or incorrect.
Please contact us within 24 hours of receiving your order with photos of the product. Our team will arrange a replacement or an appropriate resolution as quickly as possible.